Message to ask people to write to their MP to attend the APPG on Eye Health and Visual Impairment capacity inquiry report launch reception

1. Sending the message in an email

Email subject line: Act now to stop people losing sight

The NHS eye care system is currently failing patients, service provision is not keeping pace with demand, meaning that hospitals are delaying and cancelling appointments, resulting in people losing sight.

The All Party Parliamentary Group on Eye Health and Visual Impairment (APPG) held an inquiry in to this problem and on June 6 will release its findings at a report launch event.

Ask your MP to attend the event and help to stop people losing sight due to delayed and cancelled appointments. You can either use the template letter attached and send it to your MP or take RNIB’s simple online action which will send the letter to your MP for you. Visit


Many thanks

Continue reading “Message to ask people to write to their MP to attend the APPG on Eye Health and Visual Impairment capacity inquiry report launch reception”

Croydon Vision News April 2018

Janet – Finance Officer Croydon Vision


Firstly may I introduce myself, my name is Janet Mundy and I am the Finance Officer here at Croydon Vision. I joined here in October last year; you may have seen me around probably making myself a cup of tea!

Usually I am tucked away in an office counting money and paying bills but for the last few weeks I have had the opportunity to work on the front reception desk. This has been an invaluable experience as I have been able to see what really goes on at the centre and of course have met some wonderful people who participate in the various activities that go on each day. This has helped me in my finance role as I have some background to every transaction which somehow makes my job more fulfilling. Continue reading “Croydon Vision News April 2018”

Croydon Vision News March

From Susanette

It has been an eventful few weeks engaging with members, volunteers, staffs and external bodies

Huge thanks to all group leaders’ your passion and desire for Croydon Vision is admirable. A special thanks to Rachel
(Volunteer Coordinator), for organising leaders meetings over the past few weeks. Things discussed included, open days, fundraising for specific equipment’s, Promoting awareness of Croydon Vision within the community.

Please inform your group leaders of any matter you would like raised at our quarterly meetings or use the suggestion boxes; located at reception and another at Bedford Hall.

From April’s newsletter you will hear from other staff members, the great work they do at Croydon Vision. I will still be involved having a page titled; “Members suggest; my response”

We are currently reviewing systems to comply with GDPR
(General Data Protection Regulation), taking effect May 2018, this regulation will see the bar set higher for charities in terms of how we obtain and manage data. Thank you for your cooperation throughout this process. Continue reading “Croydon Vision News March”

Croydon Vision News February 2018

A Letter from our New Director

It has been great meeting many of you; getting to know people, and hearing about your thoughts, your ideas and the challenges within the organisation. I have been hugely impressed by the enthusiasm and commitment there is for our members and for promoting the great work by Croydon Vision.

I have worked within the voluntary sector for some years having transitioned from the private sector. I have a passion and drive to promote social action, empowering and supporting individuals and organisations to inform and influence society. My background is business and financial management with experience in operations, strategic management and team development. Continue reading “Croydon Vision News February 2018”

Croydon Vision News January 2018

Bill’s Final Words

When I leave at the end of January I will have been with you for 7 months. This has been a mere moment in the history of Croydon Vision but an interesting and eventful time for me.

Newcomers to Croydon Vision comment on the warm welcome they receive and this was certainly my experience, too. There is something organic about the place with members, volunteers, trustees and staff mingling freely to get things done. In my view we are already delivering an impressive and appropriate range of services to local visually impaired people. The flip-side of our informal and flexible approach, however, is that more formal systems, procedures and processes are not as well developed as they could be

It has been my responsibility to implement the staff review initiated by Jeff Page and the last few months have seen substantial change. Inevitably it has been unsettling as we say farewell to staff who have contributed so much, over many years. As one door closes, however, another opens and we have also welcomed new colleagues who have brought fresh energy and new ideas. Continue reading “Croydon Vision News January 2018”

Guide Dogs

Alex Pepper from Pocklington Trust has just got a new guide dog.

While he was training he helped make a video.

The video gives a bit of insight to the training itself as well as brief interviews with both Dan and Alex

Jeff Runs for Us

Ex-CEO and Current CEO of SWELVIS Jeff Page is running the Great South Run on 22nd October 2017 and is raising money for us.

If you would like to support him in supporting us you can either sign up to Sponser him in Reception or go to just giving to donate there.


A few words from Jeff

I’d like to say a big thank you for to everyone who sponsored me and offered encouragement in my efforts for the Great South Run. I managed to complete the ten mile course in one hour fifty one minutes which, while not troubling the elite athletes, was a good time for me. The weather was good in Portsmouth on the day, fresh with no strong wind or rain to contend with. The grand total for the fundraising is just under £200 and if you wish to sponsor me, there’s still time, just ask at reception.

Croydon Vision News December 2017

My time with you is drawing to an end.


Following a day of interviews and tests on 8th November I am pleased to report that Susanette Mansour has accepted the job of permanent Director and will be joining us on 3rd January 2018.  Susanette is currently the Operations Manager at Merton Community Transport and will bring a wealth of skills and experience to her new role.

As many of you will have heard, Mike Jones has decided to take Voluntary Redundancy.  Wayne Tutin will be joining as the new Buildings and Transport Manager.  Wayne is a trained mechanic, has worked as a logistics manager and is an experienced driver.  Like the rest of you I will be really sorry to see Mike go and I wish him every happiness for the future.  I will particularly miss his loud singing in the car park Continue reading “Croydon Vision News December 2017”

Croydon Vision Fishes

We Swim Again

On 24th February 2018 our intrepid swimmers are off to Purley to Swim in our Annual Swimathon.

It would be great if you could join us to swell our number of swimmers.

As it is a fundraising event we are also looking for sponsorship money.

This year there are multiple ways that you can donate, online at 

Or by popping into Reception and giving a donation – just don’t forget to say its for the Swimathon.

Croydon Vision News November 2017

All Change at CV

 The changes that I updated you about last month are now well underway.  These are exciting but unsettling for members, volunteers and staff.  This is natural when established norms are disrupted, but Croydon Vision will get through this and will develop and grow.

In October Stephanie Pope joined us as our new Administration and Reception Manager and Janet Mundy as Finance Officer.  Sadly Karen has stepped down from her current job but we will continue to see her as a volunteer.

The advert for the permanent Director has closed.  We have had good applications and interviews take place on 8th November. This means that the person appointed should start by February 2018.

This month we have received the following suggestions:

  • Can we play “time to say goodbye” at the end of the talking newspaper?
  • Can we have a box for used batteries?
  • Could money from events be dedicated to specific activities?
  • Can we replace chairs that are worn?
  • Can we remove unwanted coats from the racks?
  • Can we have a stick rack?

We will definitely review talking newspaper music, recycling and storage for coats and sticks.

We can also replace worn and broken chairs and dedicate some fundraising to specific activities.


Mr Aziz‘s Jamaican food event

On the 25th September I attended Mr Aziz’s Restaurant, otherwise known as Croydon Vision Bedford Hall. Mr Aziz, our chef, known to most of us as Trevor presented us with tastes of Jamaican cuisine

The tables were presented in a neat fashion. There was soft music playing. In my opinion added to the feeling of being in the Caribbean.

For starters, was Rasta pasta, with sow fish fritters and Callaloo. This was followed by Rice and Peas, a Caribbean tradition. I had seconds of the steamed chicken. Although I didn’t taste it I am told that the curried mutton was delicious. I finished off my meal with, my favourite, pineapple crumble, yum!

There were many people from the various groups at Croydon Vision. I met some new people and others who I knew. There was plenty of talking and laughter. It was a great social event, in an atmosphere that was calm and relaxing.

So, compliments to the organiser and the chef Trevor for a great and wonderful afternoon. Finally, most of all, this event raised £116 for Croydon Vision. Roll on the next one!

Congrats and well-done Trevor.


Trevor, your newly elected Trustee would like to say:

A special thanks to all the people that attended the last event because without you it would not have been possible and a special shout-out to all those that gave a helping hand it was very much appreciated and send you all my love Leona, Sarah, Rachel, Sue, Bob and Bill.


So Long Karen

Karen has been a part of Croydon Vision for a long time. Most of us cannot remember a time when she has not been in the office. Everyone has a memory no matter how hidden of some interaction with her that has changed your mood, for the better.

As you arrive at the office, whether it is through the door or on the phone, her voice is full of recognition. Instantly her voice embraces you and if you are in the office her arms often follow

Karen came to Croydon Vision as a volunteer in the Pottery group but it was not long before her skills were noticed and she was asked to help in the office. Before long her skills were used to deal with petty cash and as time passed she gained more responsibilities. In the last few years she has kept the books I am sure that there are some jobs I have forgotten or never knew about.

Whenever someone has a problem all they have to do is call Karen, she is bound to know the answer or at least where to find it. As she leaves us we wish her and Billy well


Karen’s Goodbye ‘Do’

You are all invited on Tuesday 31st October at 12:30 to come along to say Adieu to Karen.

There will be drinks and nibbles but no hot meal that day.

Please let the office know if you are coming so that we have some idea of numbers.

If you do not usually attend on a Tuesday and would like transport please arrange this with the office directly.


Christmas Gift Market

One of the things that the women’s group suggested as we planned their activities was a Christmas market. It has been placed in the diary and Croydon Vision is hosting an in house Christmas gift market Wednesday 15th November.  It will be between 5 and 7, with an early slot of 4 to 5 for women’s group members.

There will be a selection of Christmas gifts available in a market style environment all adding to early festive fun. It all happens at Bedford Hall during the late afternoon into the early evening. Please check the Croydon Vision website for more details as we have them.

Group members will be able to shop around a set up market where there will be a selection of Christmas gifts on offer.  All of the stalls will be VI friendly, and there will be plenty of help to assist members whilst they shop around.

There will also be some early festive treats for all to enjoy.


Tech Tip

A while ago I mentioned an App for iPhone that connected you with a real person so that you could ‘borrow their eyes’.

GREAT NEWS this app is now also available on Android.

Even better when I signed up as a sighted volunteer I noticed that the ratio of visually impaired to sighted people is such that I am still eagerly awaiting my first request some weeks on.


Voices Wanted

Once a month for an hour or so your dulcet tones would read the newsletter. It is an excellent way to exercise your vocal chords and your leg muscles.

If you know someone who would like to volunteer tell them about this opportunity, we’d love to hear from them.

If you or someone you know would like to join the team for the magazine section of the talking news rubbing shoulders with such luminaries as Rachel, Sue and not to mention Roy Topp, then give us a bell at the office.



Living with Sight Loss Course

Croydon Vision Is hosting this course but it is led by the RNIB

On Wednesday 6th and Friday 8th December between 10am-3pm

This 2 day program offers peer support for not only the person with sight loss but also their friends and family. Anyone affected by visual impairment can benefit from this course.

This interactive course offers opportunities to share experiences with others who understand the frustrations of visual impairment.

Topics include: Getting out and about, Practical skills for everyday life, Meeting new people, Using Technology, Making the most out of leisure time and Emotional wellbeing.

Places are free. To book or for further information

Call Marie Kehole 020 7391 3274 or email her on



It’s back!


After the great success of taste of Jamaica I would like to invite you all to an American Dinner Experience on 27th November.

American diner style cuisine accompanied with sounds from the 50s and 70s, Jive, Motown and the king himself Elvis Presley.

The menu will include for starters bbq chicken wings or honey chicken wings served with shredded carrots and cucumber. Mains, a U.S.A hamburger, or a vegan burger, with a choice of five different sauces or a hot dog or why not have a bit of both accompanied with French fries?  Dessert will be home-made American apple pie with ice cream.

All those that would like to attend and join in on the fun please pay £6.50 in advance and book with Reception, also family and friends are all welcome to attend.

I hope to see you all, Your newly elected trustee, Trevor Aziz


Sight Village

It’s that time of year again, Sight Village in Kensington Town Hall on Tuesday 7th November 9.30am to 5pm and on Wednesday 8th November 9.30am to 3.30pm.

They are the dates and times but what is it all about?

Sight Village is where visitors come to find out more about the latest technology, equipment and services available to blind and partially sighted people

Of course this does not exclude family members or professionals, all are welcome.


 What’s happening with the Children’s Project

We have nearly completed our first year of the children’s project and have had so many fun activities and new children attending. The good news is there are more activities to come this year here’s what’s coming up in November and December at Bedford Hall.

On Saturday 11th November, from 1-3, CroySutt Warriors Goalball club are making a return visit by popular demand, for a rematch! We had a lot of fun earlier in the year learning goalball skills and some children have gone on to attend Corydon goalball’s training sessions which is really pleasing to see. All children and families are very welcome to attend, if you know of any visually impaired children please let them know about this event.

To finish the year off we have our Christmas party on Saturday 9th December from 1-3. The party will include opportunities to make Christmas cards and decorations and perhaps decorating gingerbread. The highlight of the party will be a performance by Jase the Ace, magician. Jason is visually impaired and he has his own magic show which he will be bringing along. He will be teaching the children a trick or two. Hopefully Father Christmas will be able to stop by and visit, so keep your fingers crossed!

As we come towards the end of 2017 we have organised 16 different children’s activities and we have received some great feedback from the children and parents, here are a couple of quotes from families ‘It has made me more confident’, ‘wheels for wellbeing was our highlight as we all had tremendous fun as a family and tried something new for us. Also my daughter did not want to go home!’

Let’s carry on the good work in 2018!

Alan Weatherley


Christmas Outings Important  Instructions

If you are going out for a Christmas meal there are certain things you must do.

  1. Check with Stephanie in the office to book your minibus. If the date is available she will book you in.
  2. Arrange your booking with the venue you have chosen.
  3. Have a wonderful time.


Remember you must book your minibus with Stephanie.


Thank you Gift Aiders.

We were very pleased to receive a cheque for £1,293.01

from HMRC representing the increased revenue from your donations

made in the financial year 2016-2017


AD Adverts

Since the last newsletter we have noticed something happing to TV adverts. In reality we got a shock when the Fairy advert was being described to us.

We now have the sound on in the advert breaks to see if there are any others.


News from the News

Have you ever been in the position of everyone talking about it and you having no clue? Lately we have and it was all about an interview in the Talking News:

Sue Ardley interviewed Peggy Reavley and this fascinating interview unfolded.

I along with Gertrude, Claire and Brenda have been members for many years. I have been in many groups, pottery, outdoor bowls, handicrafts, dancing and art.

There were art exhibitions at the Clock Tower, this was our work being put on show, and travelling to other clubs for outdoor bowls. Little did I know that a man that I had played against would eventually move in the same housing complex.

Dancing was under Ruth Roberts, she was very strict I am still involved with Art and Dancing.

This is only the first instalment of three, look out for next month when It’s all about her working life.



Come meet the ECLO

Who: Julia Smyth, Eye Clinic Liaison Officer

Where: The Hall at Croydon Vision

When: 13th November at 1pm.

This is your opportunity to meet her.


 That’s Entertainment

A selection of Audio Described performances in London next month.

The Phantom of the Opera – Sat 2nd Dec 2:30pm (Touch Tour 1:30pm)

Her Majesty’s Theatre, Haymarket

T: 0344 482 5137                                                            £31.50


Gruffalo’s Child – Wed 13th Dec 11am (Touch Tour 10am)

Lyric Theatre, Shaftesbury Ave

T: 0330 333 4815                                                            £9.50 – £19


The Secret Theatre – Sat 16th Dec 2pm (Touch Tour 12pm)

Sam Wanamaker Playhouse, Shakespeare’s Globe Theatre

T: 020 7401 9919                                                            £10 – £28


Jack and the Beanstalk – Sun 17th Dec 5:30pm (Touch Tour TBC)

Lyric Hammersmith

T: 020 8741 6850                                                            £15


The Velveteen Rabbit – Sun 17th Dec 3pm (Touch Tour 2pm TBC)

Unicorn Theatre, Tooley Street

T: 020 7645 0560                                                            £10 – £24



Telephone numbers for local theatres

New Wimbledon theatre 0844 871 7646

Bromley Theatre      0203 285 6000


Quiz Time

An easy one this time, just say if it’s True or False

  1. Cleopatra was born closer the Moon Landing than the building of the Great Pyramids.
  2. Bats are Blind.
  3. The Great Wall of China is the only man made structure visible from space.
  4. When Queen Victoria died her bust was bigger than her height.
  5. Someone was employed to put penguins back on their feet on the Falkland Islands after they had fallen over watching helicopters?
  6. Vikings had horns on their helmets.
  7. Since 1945 every British tank has had tea making facilities built in.
  8. Santa wears red because of Coca Cola.
  9. The first computer programmer was a woman.
  10. Henry ford said about the model T “You can have any color as long as it’s black”
  11. Wombats have cubic dung.
  12. In built up areas it is more likely to rain on a Saturday than a Monday.
  13. During the First World War America replaced the word German with Liberty.
  14. When you cook with alcohol there is none left.
  15. A Baker’s Dozen means 13 of something.
  16. An American bought London Bridge thinking it was Tower Bridge.


Just For Fun

Some of you will have taken a 50-50 chance on the answers to the quiz, think of pairings such as Bread and Butter or Morecombe and Wise.

We have given you the answers, they are on the next page.


1 True, The Great Pyramids were built in 2470 B.C, Cleopatra was born in 69BC and The Moon Landing was in 1969

2 False

3 False, but there are others that are.

4 True, her bust was 66 inches and her height 59 inches

5 False – but we wish it was true

6 False, it’s all Wagner’s fault


8 False, He was in Red and white before and Coca Cola’s first advert had him in Green

9 True, Ada Lovelace born in 1815

10 False, the only colour you couldn’t get it in was black

11 True, according to Alexa

12 True, due to pollution

13 True, you had Liberty measles

14 False, some remains the longer you cook it the less remains

15 False it means more than 12, it could be up to 15.

16 False they always intended to buy London Bridge

Did you notice anything different with the quiz this month?


On Monday 4th December there will be a Christmas Card and Cake Event.



  • ­Fiona Hazell, optometrist with Low Vision Clinic, will be at Bedford Hall on these dates this month, Thursday 9th November, and on Thursday 23rd November, each between 9.30am and 12.30pm. She gives expert advice. This is a free consultation, but please book first.
  • ­If you need the services of Croydon Hearing, you can always contact them at 020 8686 0049.
  • ­Joseph the hairdresser is next due to be at Bedford Hall, on Thursday 16th November, from 10am. Please book first.
  • The chiropodist Joy Dell hopes to be here on Wednesday 29th November. Please book with Reception.
  • The IT Coordinator Katherine Turner has two drop-in sessions to help with any IT problems you may have. They are on Tuesday 14th November, and Wednesday 15th November, between 1.30pm – 2pm. Her regular Teaching sessions are Tuesday, Wednesday and Thursday.
  • The next meeting of Croydon Macular Support Group is on Monday, 13th November, from 1- 3pm.
  • ­The Glaucoma Group will meet here next on Monday 4th December, at 1.30pm
  • Karrie Ashfield, Information, Advice and Guidance, is in on every Tuesday and alternate Wednesdays and Thursdays, please book through reception.


We were sad to hear of the death of Mr Norman Lang and Mrs Hilda Neumann.


Menus for November

Wed 1st         Café Style Lunch

Thurs 2nd      Chicken Stroganoff Mash Green Beans Peas

Gateau & Cream


Tues 7th        Sausages Mash Fried Onions Mushrooms Peas

Rice Pudding & Fruit

Wed 8th         Café Style Lunch

Thurs 9th       Fish in Batter Mash Mixed Veg

Swiss Roll & Custard


Tues 14th      Steak & Kidney Pie Mash Peas Carrots

Cheesecake & Cream

Wed 15th       Café Style Lunch

Thurs 16th     Roast Pork Stuffing Roast Pots Broccoli Parsnips – Fruit Flan & Dream Topping


Tues 21st       Roast Beef Roast Pots Mixed Veg

Gateau & Cream

Wed 22nd      Café Style Lunch

Thurs 23rd     Chicken Casserole Potatoes Broccoli Carrots

Stewed Fruit & Custard


Tues 28th      Meatballs Mash Cabbage Peas

Pears & Custard

Wed 29th       Café Style Lunch

Thurs 30th     Sausage Casserole Mash Green Beans

Rice Pudding & Jam 


New Addington menus

Thurs 2nd      Fish and Chips, peas and Tartare sauce


Thurs 9th       Roast Pork, Stuffing, Sprouts, Carrots, Roast   Potatoes

Lemon Meringue

Thurs 16th     Sausage and Mash, Mixed Veg

Gateau and Cream

Thurs 23rd     Chicken Casserole

Peaches & Ice Cream

Thurs 30th     Beef Casserole

Fruit Flan and Cream